Terms & Conditions

Grand Prix Tickets GmbH - referred to hereinbelow as GPT – is a company based in Austria/Germany that procures tickets for motorsport events worldwide. GPT is not the promoter of events on offer. As regards the event booked, the exclusive contract that will come about for this transaction will be a contract between the client (ticket holder) and the respective promoter. By using the ticket, the ticket holder automatically accepts the promoter’s General Terms and Conditions. GPT does not assume any liability in connection with the attendance of the event.

For all contracts and all orders placed with us, the following Terms and Conditions apply exclusively. Following T&Cs apply in addition and in coordination with the promoter´s T&Cs and with the T&Cs of Alpine Racing Ltd. In the event of conflicting terms and conditions, the Alpine Racing Ltd T&Cs have 1st priority and T&Cs of GPT take precedence over promoter´s T&Cs. Excluded from this priority rule is point X. “Place of Jurisdiction/ Applicable Law” of this T&C´s. Point X. Place of Jurisdiction/ Applicable Law shall apply between the purchaser and GPT in any case.

General Terms & Conditions

I. Conclusion of the Contract

The customer’s offer to conclude a contract takes place by correctly submitting and sending the order to GPT via email or through our webshop.

Webshop order: The customer will receive a confirmation email from the webshop, which solely informs the customer that the order has been received. The confirmation of receipt does not indicate anything about the availability of the ordered tickets. By submitting the order an irrevocable offer to purchase the Tickets at the price detailed on the Paddock Club Ticket portal is made. Only after receiving the invoice or a booking confirmation from GPT, the contract is concluded between the client and GPT. The booking confirmation sent by GPT is equivalent to the invoice.

Errors and changes are reserved in case of prices and descriptions.

II. Right to withdraw from the contract:

As the purchased goods are related to a recreational service, the customer has no right to withdraw from the contract. (EU Distance Selling Directive) Each order of tickets is binding after confirmation by GPT and obliges the customer to accept and pay for the tickets. Accordingly, the customer does not have the right to return or exchange tickets. If tickets are taken back by GPT as a gesture of goodwill, a handling fee of 5% of the ticket price will be retained.

III. Payment Types:

We accept the following methods of payment: advance payment (bank transfer) or credit card. Credit card payments are processed via PCI DSS- certified  Service Provider.

IV. Terms of payment:

All tickets have to be paid immediately, at the latest within the payment deadline shown on the invoice without any deduction. We reserve the right to cancel invoices or vouchers at customer’s expense and to resell tickets if a payment is not made within the conditions mentioned above.

V. Shipping/ Collection/E-tickets:

Formula One Paddock™ tickets will be posted about 1 week before the respective Paddock Club Event by courier service or will be made available for collection from a location to be notified by GPT or the Team prior to the applicable  Paddock Club Event.

Clients, especially when tickets are collected on site, must check tickets immediately upon receipt as later complaints cannot be accepted.

VI. Loss/ Damage:

Refunds for stolen, lost or damaged tickets are not provided.

VIII. Data Privacy

The client accepts that her/his electronically submitted data will be electronically processed for the purpose of concluding the contract. If the client does not object to the transmission of information, we will use the data which was given to us to send motorsport advertising to the customer. In particular, the customer is free at any time to revoke that further newsletters are sent to her/him by sending an e-mail to following e-mail: office @gpt.at. The client has to inform us immediately about address change as long as purchaser and seller has not completely fulfilled the contract.

IX. Miscellaneous

All other agreements or amendments to our terms and conditions require our written confirmation. General Terms & Conditions of other companies are not accepted. Regress claims within the meaning of the PHG are excluded unless the claimant can prove that the error has been caused in the sphere of GPT and at least can be blamed on gross negligence. The ineffectiveness or invalidity of individual regulations does not affect the validity of other agreements of these terms and conditions.

X. Place of Jurisdiction/ Applicable Law

Event does not take place in Germany: Leoben/Austria. Austrian law applies under the exclusion of the international principles on conflicts of law and the UN Convention on Contracts for the International Sale of Goods (CISG)

Event takes place in Germany: Wiesbaden/Germany. German law applies under the exclusion of the international principles on conflicts of law and the UN Convention on Contracts for the International Sale of Goods (CISG)

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